– Friendly’s Customer Satisfaction Survey –  FRIENDLY’S GUEST SATISFACTION SURVEY: Friendly’s company would love to know from their customers about their personal experience with the food and the services offered to them. So, the friendly’s are conducting guest satisfaction survey where the user can share their personal feeling about the company and can even tell him what he wants and what are the areas that need improvements. – Friendly’s Customer Satisfaction Survey

The customer can further suggest and give him opinions on how to improve their services. The company also takes the negative comments because, through the negative comments, he would be to understand their weak points and will be able to mend them.

The main motive behind conducting friendly’s listening is to reach their recent customer and ask them about their recent friendly experience. To provide better service in the future, the friendly restaurant is inviting their customer to share their experience and review which would help them to improve. A friendly survey values each piece of the customer’s opinion and will implement it to improve its customer service. Also, for the response that he received from their customer, he allows their customer to win the friendly’s coupons as a friendly’s reward.

About Friendly’s

Friendly’s is a leading company famous for selling delicious ice cream. The very first company was opened in 1935 in Springfield, Massachusetts. The company has over 380 outlets nationwide and the chain offers tasty homemade ice cream, and scrumptious meals including signature beef burgers, super melt sandwiches, and 20 other delicious items on its menu. The company sells ice cream throughout the day.

Friendly’s Customer Satisfaction Survey Reward

Upon completing the survey, the user gets $5 off on the purchase of $25. The user can redeem the offer after completing the survey successfully; he can redeem the coupon during their visit to the store. - Friendly's Customer Satisfaction Survey

What is Required to Enter Friendly’s Customer Satisfaction Survey?

  • The user must have a Friendly’s customer receipt
  • The user must have a smartphone or tablet or pc or a smartphone to complete the customer survey of Friendly’s
  • A proper valid email address of the user is required for Friendly’s survey
  • The user must know basic English and Spanish in Friendly’s survey
  • The user should have a couple of minutes for Friendly’s survey

Friendly’s Customer Satisfaction Survey Rules & Eligibility

  • The user must have purchased from the store to enter the Friendly’s customer survey
  • The user must be a legal citizen residing in the United States of America and Canada  to participate in the   Friendly’s survey
  • The user should be 18 years old and above to participate in Friendly’s customer survey
  • The company’s employees are not allowed permission to participate in Friendly’s customer survey
  • The user must be able to understand either English or Spanish; as only these languages are available in Friendly’s customer survey
  • The user must have the Friendly’s receipt
  • The user can enter the sweepstakes once every month
  • The user must have the ability to recall the last experience of Friendly’s survey
  • No money option is accessible
  • The user must read the survey rules carefully and must complete all quested asked in the survey of the Friendly

How to Take Part in Friendly’s Customer Survey?

First things first, the user needs to access the web and then log in to the official site of Friendly’s customer survey at

  • Next, the user needs to select the language which is either English or Spanish for the   Friendly’s customer survey.
  • Next, the user needs to enter the 14-digit number that Is located on your Friendly’s receipt
  • Next, the user needs to enter the date of time, store number mentioned on your Friendly’s receipt
  • Next, the user needs to start the Friendly survey by clicking on the start button
  • Next, the user needs to rate accordingly to the experience that he felt overall at Friendly’s ice-cream parlor

  • The user needs to give a rating on the customer service, location, staff behavior, taste of the food, and the environment during the recent visit to Friendly’s ice cream parlor.
  • The user can also provide their opinion and suggestion in Friendly’s survey
  • The user is required to answer all the questions honestly in Friendly’s survey
  • Next, the user needs to provide the correct and valid email address, and personal data like name, and number for the Friendly survey
  • Next, the user needs to submit the survey form on their official website which is availed at
  • Next, the user would get to enter the sweepstakes
  • Next, the user would get the coupon code, the user needs to save the coupon code and use it while you visit the store next time


Survey Details Friendlyslistens
Survey URL
Language English
Age Limit 18 or 18+
Offer Valid in In-Store Only
Survey prize Friendly’s Coupons
Is purchase Necessary? No

Friendly’s listens survey tries to collect customers’ review opinions and suggestions on their customer service food, price, etc. on their recent experience. Friendly listens to the survey values every piece of your opinion and will implement it to improve the customer service of the company. Friendly emphasis on superior customer service is what sets it apart from the competition.

This is why the customer survey is very important and helpful to their business. It does not matter whether the customer is giving a negative or positive review, the company takes all the reviews openly and makes the effort to work according to the needs of their customers. Irrespective of the type of experience that the customer faced, the feedback will be used constructively.

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